Refund and cancellation policy
This policy explains cancellation, renewal, and refund treatment for Zrico Pro subscriptions.
Effective
Free use
Anonymous tools and Free account features do not incur a Zrico subscription charge.
Recurring Pro billing
Pro is billed by Stripe at $5 monthly or an early launch price of $39 annually and renews automatically until canceled. Launch pricing is not promised forever. A customer who cancels and later returns receives the then-current public price. The billing interval and total are shown before Checkout is completed. There is no paid trial.
Cancellation
You can schedule cancellation from the hosted billing portal available in your account. An active subscription scheduled to cancel remains Pro through its current paid period and does not renew afterward. Existing saved data remains available when Free limits resume.
Refunds
Subscription charges are generally non-refundable and period-end cancellation does not create a prorated credit. This does not limit rights that cannot be waived under applicable law. If you believe a charge is duplicate, unauthorized, or incorrect, contact us promptly so it can be investigated.
Account deletion
Deleting an account cancels a current Stripe subscription immediately without proration or refund. Use period-end cancellation instead when you want to retain Pro through the paid period. The account-deletion screen repeats this consequence before confirmation.
Failed payments
Stripe may retry a failed payment. The approved entitlement policy provides an inclusive 72-hour grace period during a continuous past-due episode. After that, the account returns to Free capabilities until billing recovers; saved data is not deleted.
Contact
Send billing questions to support@zrico.com. You can also review the Terms of service.